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CCM, Reinvented.

The future of AI-powered CCM.

Transform how customer communications work gets done with the Messagepoint Communications cloud.

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Meet MarcieAssist

The first agentic AI built to do the work of CCM.

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Automate communications work

Let AI handle routine content, rules and data work

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Reduce communications complexity

Eliminate content and template sprawl with intelligent content management.

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Communicate across every channel

Manage content centrally and reuse it across communications and channels.

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Reduce compliance risk

Maintain accuracy, transparency, and governance across every change.

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Manage production end-to-end

Compose, produce, deliver, and track communications across channels.

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Get insight. Get guidance

Agentic AI helps you understand impact, uncover dependencies, and accelerate change with confidence.

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Built for regulated communications.
Designed to simplify complexity.

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Financial Services

Create, manage and deliver highly personalized, regulated customer communications across banking, lending, wealth management, and insurance with greater speed, accuracy, and control.

24
TOP US BANKS TRUST MESSAGEPOINT
FINSERV Solutions
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Health Insurance

Purpose-built solutions streamline the creation, management, and delivery of complex member communications while improving accuracy, compliance, and operational efficiency.

34
TOP HEALTH PAYERS TRUST MESSAGEPOINT
Healthcare Solutions
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Government

Simplify the management of client communications across channels while improving accessibility, compliance, transparency, and service delivery across programs and agencies.

Government Solutions
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Service Providers

Help clients modernize customer communications while reducing operational complexity, accelerating onboarding, and improving service delivery at scale.

Service Providers

A proven solution that solves real problems

eBooks & Whitepapers
Healthcare

IDC Research Opinion – Messagepoint Launches MARCIE_Assure_, an AI-Powered Quality Assurance Solution for Medicare Advantage Documents

Video

The Future of CCM: How Agentic AI is Transforming Customer Communications Management

Watch this on-demand discussion with Kaspar Roos, CCM expert and CEO of Aspire, on the rise of agentic AI in customer communications management and the introduction of MARCIE_Assist_, Messagepoint's groundbreaking new AI capability designed to automate the work of CCM.

Awards
Healthcare

Messagepoint MARCIE_Assure_ Named AI-based Healthcare Solution of the Year in 2026 AI Breakthrough Awards Program

Ninth Annual Program Honors the AI Innovators Shaping the Next Era of Global Innovation

IDC Worldwide Intelligent Customer Communications Vendor Assessment

This study highlights the factors expected to be the most influential for buyers to define a next-generation Gen AI-infused customer communication strategy and defines a short list of vendors best suited for the buyer’s industry, company size and technology environment.

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Cover page titled Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment with author Marci Maddox.

Messagepoint is a MortgagePoint Tech Excellence winner

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It might sound too good to be true, but we can prove it to you.

Messagepoint can solve your most complex communications problems. See for yourself why so many industry leaders rely on us every day.

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