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CCM, Reinvented.

The future of AI-powered CCM.

Transform how customer communications work gets done with the Messagepoint Communications cloud.

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Meet MarcieAssist

The first agentic AI built to do the work of CCM.

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Automate communications work

Let AI handle routine content, rules and data work

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Reduce communications complexity

Eliminate content and template sprawl with intelligent content management.

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Communicate across every channel

Manage content centrally and reuse it across communications and channels.

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Reduce compliance risk

Maintain accuracy, transparency, and governance across every change.

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Manage production end-to-end

Compose, produce, deliver, and track communications across channels.

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Get insight. Get guidance

Agentic AI helps you understand impact, uncover dependencies, and accelerate change with confidence.

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Built for regulated communications.
Designed to simplify complexity.

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Financial Services

Create, manage and deliver highly personalized, regulated customer communications across banking, lending, wealth management, and insurance with greater speed, accuracy, and control.

TOP US BANKS TRUST MESSAGEPOINT

FINSERV Solutions

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Health Insurance

Purpose-built solutions streamline the creation, management, and delivery of complex member communications while improving accuracy, compliance, and operational efficiency.

TOP HEALTH PAYERS TRUST MESSAGEPOINT

Healthcare Solutions

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Government

Simplify the management of client communications across channels while improving accessibility, compliance, transparency, and service delivery across programs and agencies.

Government Solutions

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Service Providers

Help clients modernize customer communications while reducing operational complexity, accelerating onboarding, and improving service delivery at scale.

Service Providers

A proven solution that solves real problems

Video

The Future of Mortgage Servicing: How Agentic AI Is Transforming Borrower Communications

News

Messagepoint Named a Leader in the 2026 IDC MarketScape for Intelligent Customer Communication Management

eBooks & Whitepapers

2026 IDC MarketScape for Intelligent Customer Communication Management

2026 IDC Worldwide Intelligent Customer Communications Vendor Assessment

The report examines how AI and automation are reshaping CCM and highlights Messagepoint’s strengths in agentic AI, business-user authoring, and AI-powered migration.

Download the complimentary excerpt to explore IDC’s assessment of the market, the capabilities organizations should consider when evaluating CCM solutions, and why Messagepoint was positioned as a Leader.

Read the report