Horizontal gradient light flare fading from pink to blue on a dark background.

CCM, Reinvented.

The future of AI-powered CCM.

Transform how customer communications work gets done with the Messagepoint Communications cloud.

Request a demo

Meet MarcieAssist

The first agentic AI built to do the work of CCM.

Learn more

Automate communications work

Let AI handle routine content, rules and data work

Learn More

3D white database icon next to a document with an AI badge.

Reduce communications complexity

Eliminate content and template sprawl with intelligent content management.

Learn More

Communicate across every channel

Manage content centrally and reuse it across communications and channels.

Learn More

Reduce compliance risk

Maintain accuracy, transparency, and governance across every change.

Learn More

White judge gavel, checkmark, and gear icon on a white background symbolizing compliance and regulation.

Manage production end-to-end

Compose, produce, deliver, and track communications across channels.

Learn More

White construction crane lifting four connected white cubes with pencil, gear, truck, and location icons.

Get insight. Get guidance

Agentic AI helps you understand impact, uncover dependencies, and accelerate change with confidence.

Learn More

Thoughtful woman with curly hair in a white shirt working on a laptop.

Built for regulated communications.
Designed to simplify complexity.

Smiling man in white shirt and blue tie holding jacket and looking at smartphone.

Financial Services

Create, manage and deliver highly personalized, regulated customer communications across banking, lending, wealth management, and insurance with greater speed, accuracy, and control.

TOP US BANKS TRUST MESSAGEPOINT

FINSERV Solutions

Woman with red hair wearing striped shirt holding and looking at a white paper.

Health Insurance

Purpose-built solutions streamline the creation, management, and delivery of complex member communications while improving accuracy, compliance, and operational efficiency.

TOP HEALTH PAYERS TRUST MESSAGEPOINT

Healthcare Solutions

Young woman with curly hair and glasses reading a paper with a slight smile and thoughtful expression.

Government

Simplify the management of client communications across channels while improving accessibility, compliance, transparency, and service delivery across programs and agencies.

Government Solutions

Smiling man with glasses and woman looking at a tablet together.

Service Providers

Help clients modernize customer communications while reducing operational complexity, accelerating onboarding, and improving service delivery at scale.

Service Providers

A proven solution that solves real problems

2026 IDC MarketScape for Intelligent Customer Communication Management

Articles

How to Modernize CCM Without Giving Up Control of Customer Data

Articles

Messagepoint, Co-Founder & CEO, Steve Biancaniello’s Exclusive Interview with MarTech Pulse on Customer Communications Management

Steve Biancaniello discusses Customer Communications Management, MARCIEAssist, agentic AI, governed automation, compliance, and the future of AI-powered CCM

IDC Worldwide Intelligent Customer Communications Vendor Assessment

This study highlights the factors expected to be the most influential for buyers to define a next-generation Gen AI-infused customer communication strategy and defines a short list of vendors best suited for the buyer’s industry, company size and technology environment.

Read the report