HEALTHCARE

One platform for total control of your health plan’s member materials.

Health plans face a massive challenge when it comes to member communications. The process of preparing materials that are compliant with CMS requirements, accurately convey benefit details, and are consistent across documents, communications and channels is incredibly costly, time-consuming, and challenging. It’s time for health plans to revolutionize their approach and explore a new way of managing member experiences across all channels.

Messagepoint provides a purpose-built platform that enables health plans to maximize efficiency and control when managing member materials. The result is faster time to market, less redundancy, and more accurate, compliant materials and experiences.

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Messagepoint accelerates the creation and reduces the cost of managing member communications including:

CMS compliance documents

Annual Notice of Change (ANOC)
Evidence of Coverage (EOC)
Summary of Benefits
DSNP
Multilingual Insert
Plan star ratings

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Pre and post enrollment kit materials

Enrollment Kit
Provider & Pharmacy Directory
Formulary & Drug List
Certificate of Coverage
Enrollment Forms
EGWP EOC & ANOC

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Other sales and marketing materials

Summary of Benefits & Coverage (SBC)
Plan Comparision
What’s New
Plan Change Letter

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Member Servicing

Member Correspondence
ID Cards
Appeals & Grievances
EOB
1095-B Forms

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Healthcare Touchpoint Exchange

The Healthcare Touchpoint Exchange is purpose-built to streamline the creation and annual update of Annual Notice of Change (ANOC), Evidence of Coverage (EOC) and Summary of Benefit (SB) documents.

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