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The language we use when we communicate with borrowers has a powerful impact on how a message is interpreted, how well it is received, and whether it provokes the desired response
Watch this on-demand webinar, and learn how the latest advancements in generative AI and intelligent content management can help you give borrowers ready access to the information they need, all while ensuring that it’s easy to understand, conveys the appropriate sentiment, and is optimized for the delivery channel.
For healthcare payers offering Medicare Advantage and Dual Special Needs Plans (D-SNPs), the translation of member-facing materials is…
Read the ArticleEnsuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure…
Read the ArticleOn July 14, the Department of Justice (DOJ) issued a memo calling on federal agencies to adopt artificial…
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