The language we use when we communicate with borrowers has a powerful impact on how a message is interpreted, how well it is received, and whether it provokes the desired response
Watch this on-demand webinar, and learn how the latest advancements in generative AI and intelligent content management can help you give borrowers ready access to the information they need, all while ensuring that it’s easy to understand, conveys the appropriate sentiment, and is optimized for the delivery channel.
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive…
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Building Societies rightly pride themselves on member experience and service quality. Yet many mortgage administration teams still struggle…
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Background For over 25 years, Covius has been a trusted provider of technology, insights, and solutions to financial…
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