The language we use when we communicate with borrowers has a powerful impact on how a message is interpreted, how well it is received, and whether it provokes the desired response
Watch this on-demand webinar, and learn how the latest advancements in generative AI and intelligent content management can help you give borrowers ready access to the information they need, all while ensuring that it’s easy to understand, conveys the appropriate sentiment, and is optimized for the delivery channel.
Customer communications is a general term that refers to many different types of communications across all industries and…
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In mortgage servicing, communication with borrowers is more than a routine task—it’s a core operational and compliance function.…
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