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Many mortgage servicers and sub-servicers struggle with slow authoring, review, and change cycles as a result of not having modernized borrower communications management processes. This is especially true when teams are heavily reliant on third-party service providers and printers to manage much of the process and as a result are often left waiting inline behind bigger clients to get their work completed. As digital channels get added into the mix, the complexity only grows.
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This IDC Analyst Connection highlights Messagepoint’s MARCIEAssure™, an AI-powered quality assurance solution that automates compliance and accuracy checks…
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TORONTO, CANADA, JUNE 4, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the…
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MARCIEAssist™ is Messagepoint’s agentic AI capability that fundamentally transforms how customer communications work gets done. Users describe what…
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