Many mortgage servicers and sub-servicers struggle with slow authoring, review, and change cycles as a result of not having modernized borrower communications management processes. This is especially true when teams are heavily reliant on third-party service providers and printers to manage much of the process and as a result are often left waiting inline behind bigger clients to get their work completed. As digital channels get added into the mix, the complexity only grows.
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Read the ArticleClear, concise borrower communications are essential for effectively supporting borrowers and enabling confident financial decisions. Unfortunately, most mortgage…
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