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Many mortgage servicers and sub-servicers struggle with slow authoring, review, and change cycles as a result of not having modernized borrower communications management processes. This is especially true when teams are heavily reliant on third-party service providers and printers to manage much of the process and as a result are often left waiting inline behind bigger clients to get their work completed. As digital channels get added into the mix, the complexity only grows.
Watch this on-demand webinar to learn how to:
Customer communications is a general term that refers to many different types of communications across all industries and…
Read the ArticleIn mortgage servicing, communication with borrowers is more than a routine task—it’s a core operational and compliance function.…
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