TORONTO – March 4, 2025 – Messagepoint announced today that it has been recognized by Aspire Customer Communications Services as a leader in its 2025 Aspire Leaderboard™ for customer communications management (CCM) technology vendors for the seventh year in a row. Messagepoint’s AI-powered CCM platform earned a leadership position across multiple Aspire Leaderboards related to the CCM space, including:
Messagepoint is a modern, intelligent cloud-based platform that makes it fast and easy for non-technical business users to create, manage and optimize customer communications within its no-code content hub. Powered by its proprietary AI engine, MARCIE (Messagepoint Advanced Rationalization and Content Intelligence Engine), the platform offers content analytics, consolidation and optimization for plain language, reading levels, sentiment, brand adherence and language translation. Other unique capabilities drive efficiency in managing communications, including advanced content sharing and reuse capabilities, patented variation management and headless APIs that extend the delivery of complex personalized content beyond traditional composed documents to dynamic digital experiences.
“It’s an honor to be recognized by Aspire in the CCM Leaderboard for the seventh straight year,” said Steve Biancaniello, founder and CEO of Messagepoint. “Messagepoint continues to lead the CCM space in providing intelligent, innovative solutions that address critical challenges in providing regulated customer communications. As an organization, we are committed to harnessing the power of AI and driving digital innovation so our customers can achieve substantial improvements in operational efficiency while delivering exceptional experiences.”
“Messagepoint was the first software vendor in the CCM industry to fully integrate generative AI into its platform, and its recent advancements in AI-based translation and translation accuracy checks leveraging advanced prompt engineering with multi-LLMs show again its innovative approach to solving real-life content challenges,” said Kaspar Roos, founder and CEO of Aspire CCS. “If you’re looking for a solution that enables business users to control complex, regulatory content at a very granular level and use AI to intelligently manage it at scale, Messagepoint is definitely a solution to consider.”
The Aspire Leaderboard is the industry’s only interactive vendor comparison tool for reviewing CCM technology vendors. To access the leaderboard, click here.
TORONTO – March 4, 2025 – Messagepoint announced today that it has been recognized by Aspire Customer Communications…
Read the ArticleMessagepoint was Recognized as a Leader in the 2025 Aspire CCM-CXM Technology Vendors Leaderboard for the seventh consecutive…
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