Messagepoint recognized as an overall technology leader in the 2024 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions

Quadrant Knowledge Solutions has recognized Messagepoint as an overall technology leader in the 2024 SPARK Matrix for Customer Communication Management.

For the fourth consecutive year, Messagepoint has received recognition from Quadrant for the CCM category.  The report cited that Messagepoint’s technology roadmap emphasizes a continued focus on business user empowerment across channels. This includes expanding connections for traditional CCM and delivery systems, developing headless APIs for diverse digital use cases, and continued investment in MARCIE. Solutions powered by MARCIE as add-ons include Messagepoint Connected for interactive communications; Rationalizer, a content migration and analysis solution; and Healthcare Touchpoint Exchange, a focused solution for managing healthcare documents.

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